Labour Ministry mulls ‘Santusht’ portal in Jan for speedy resolution of grievances

News:Ministry of Labour has planned to launch a portal named ‘Santusht’.

Facts:

About the Santusht Portal:

  • The portal aims for speedy redressal of worker as well as employer grievances and ensuring effective implementation of labour laws at the grassroot level.
  • The portal would monitor all services provided by retirement fund body Employees Provident Fund Organisation (EPFO) and health insurance and services provider Employees State Insurance Corporation(ESIC) to formal sector workers. 
  • The portal would also help the labour ministry to assess the performance of officials, which would be given due weightage at the time of their appraisals, transfers and postings.
  • Hence,the portal is envisaged to ensure transparency, accountability and effective implementation of labour laws. 
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